{"id":24,"date":"2017-11-02T14:55:33","date_gmt":"2017-11-02T14:55:33","guid":{"rendered":"https:\/\/www.whima.org\/meeting\/?page_id=24"},"modified":"2025-12-23T07:54:30","modified_gmt":"2025-12-23T13:54:30","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.whima.org\/meeting\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_button button_url=&#8221;https:\/\/www.knowledgeconnex.com\/terms-and-conditions\/&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;KnowledgeConnex Terms and Conditions&#8221; admin_label=&#8221;KnowledgeConnex Terms and Conditions&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_divider _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;Attendee Cancellation Policies&#8221; _builder_version=&#8221;4.27.4&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Attendee Cancellation Policies<\/h3>\n<p><strong>Cancellation\/Refunds<\/strong><\/p>\n<ul dir=\"auto\">\n<li>Full refund less a 15% processing fee for any cancellations one week before the educational event<\/li>\n<li>Full refund less a 50% processing fee for any cancellations within 7 days of the educational event<\/li>\n<li>Full refund for any cancellations due to emergency\n<ul>\n<li>Cancellations due to an emergency must be submitted in writing to the WHIMA Executive Office<\/li>\n<li>Full refund for cancellations due to an emergency must be approved by the President<\/li>\n<\/ul>\n<\/li>\n<li>Substitutions are allowed. Substitutions will be charged a 15% processing fee.\u00a0 If applicable, the registrant is responsible for paying any difference in the registration fee, i.e., If the original registrant is a member and the substitution is a non-member, the new registrant is responsible for the price difference.\u00a0<\/li>\n<li>Registrations will be canceled if not paid within 90 days of purchase.<\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_divider disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text disabled_on=&#8221;off|off|off&#8221; admin_label=&#8221;Exhibitor Cancellation Policy&#8221; _builder_version=&#8221;4.27.5&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h3>Exhibitor &amp; Sponsor Cancellation Policy<\/h3>\n<ul>\n<li>WHIMA has the right to postpone, shorten, or cancel the event. If the event is canceled, the agreement will be terminated with no liability to the organizer except that the organizer shall be obligated to refund booth fees paid by the exhibitor.<\/li>\n<li>Cancellation of Exhibitor Registration made on or<span>\u00a0<\/span><strong><span>before<span>\u00a0<\/span><span>April 19, 2026<\/span>,<\/span><\/strong><span>\u00a0<\/span>will receive a<strong><span><span>\u00a0<\/span>refund of\u00a0one-half\u00a0the booth fee. No refunds will be given for cancellations made after<span> April 19, 2026<\/span>.<\/span><\/strong><\/li>\n<li>Cancellations of Corporate Partnership made on or before <strong>April 30, 2026<\/strong>, will receive a full refund minus a <strong>15%<\/strong> processing fee. No refunds will be given if cancellations are made after <strong>April 30, 2026<\/strong>.<\/li>\n<li>To cancel your registration, please email\u00a0<span><a href=\"mailto:mailto:support@knowledgeconnex.zendesk.com\" rel=\"noreferrer\">support@knowledgeconnex.com<\/a><\/span>. Please reference the meeting name and meeting date.<\/li>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;Insufficient Check Funds \u2013 Charge Back Fee Policy&#8221; _builder_version=&#8221;4.20.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Insufficient Check Funds \u2013 Charge Back Fee Policy<\/h3>\n<p dir=\"auto\">If a check is returned due to insufficient funds, Payee will be responsible for all returned check service charges.<\/p>\n<p dir=\"auto\">Per the discretion of the WHIMA Executive Committee, the Payee may be responsible for any fees resulting from credit card chargebacks.\u00a0<\/p>\n<p>[\/et_pb_text][et_pb_divider _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_text admin_label=&#8221;Credit Card Terms and Conditions&#8221; _builder_version=&#8221;4.25.0&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Credit Card Terms and Conditions<\/h3>\n<p>By paying online, you are agreeing to make your purchase through KnowledgeConnex, the online registration provider for the Wisconsin Health Information Management Association. KnowledgeConnex will be the only name to appear on your credit card statement.<\/p>\n<p>In addition, KnowledgeConnex does not offer refunds or exchanges. Refunds or cancellations will be determined directly by the Wisconsin Health Information Management Association using the above described registration cancellation policy.<\/p>\n<p>If a credit card charge is disputed and after investigation is a valid charge evidenced by a transaction receipt, then you will be responsible for paying the credit card dispute fee of $25.00.<\/p>\n<p>Authority to Register and\/or to Act as Agent. You represent and warrant to KnowledgeConnex that you have full legal authority to complete this registration on KnowledgeConnex, including full authority to make use of the credit or debit card to which registration fees will be charged. In addition, if you are registering third parties, you represent and warrant that you have been duly authorized to act as agent on behalf of such parties in performing this event registration. By proceeding with this registration, you agree that the terms of this registration agreement shall apply equally to you and to any third parties for whom you are acting as agent.<\/p>\n<p>Limitation of Liability; Disclaimer of Warranties. KnowledgeConnex shall not be liable for any direct, indirect, incidental, special or consequential damages, resulting from (a) the use or the inability to use KnowledgeConnex or (b) for the cost of procurement of substitute goods and services or (c) resulting from any goods or services purchased or obtained or transactions entered into through KnowledgeConnex or (d) resulting from unauthorized access to or alteration of your transmissions or data, including but not limited to, damages for loss of profits, use, data or other intangible, even if KnowledgeConnex has been advised of the possibility of such damages. You expressly agree that use of KnowledgeConnex is at your sole risk. KnowledgeConnex is provided on an \u201cas is\u201d and \u201cas available\u201d basis.<\/p>\n<p>KnowledgeConnex makes no warranty that KnowledgeConnex sites\u2019 services will be uninterrupted, secure or error-free. KnowledgeConnex does not guarantee the accuracy or completeness of any information in, or provided in connection with, the KnowledgeConnex sites. KnowledgeConnex is not responsible for any errors or omissions, or for the results obtained from the use of such information. You understand and agree that any material and\/or data downloaded or otherwise obtained through the use of the KnowledgeConnex sites is at your own discretion and risk and that you will be solely responsible for any damage to your own computer system or loss of data that results from the download of such material and\/or data.<\/p>\n<p>Indemnification. You agree to indemnify and hold each of KnowledgeConnex and its officers and employees harmless from any claim or demand, including reasonable attorneys\u2019 fees, made by any third party due to or arising out of your use of KnowledgeConnex or the violation of any term of this Liability Waiver.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Attendee Cancellation Policies Cancellation\/Refunds Full refund less a 15% processing fee for any cancellations one week before the educational event Full refund less a 50% processing fee for any cancellations within 7 days of the educational event Full refund for any cancellations due to emergency Cancellations due to an emergency must be submitted in writing [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<h3 align=\"justify\">KnowledgeConnex Terms and Conditions<\/h3>\r\n<a href=\"https:\/\/www.knowledgeconnex.com\/terms-and-conditions\/\" target=\"_blank\" rel=\"noopener noreferrer\">Click here<\/a> to review the KnowledgeConnex terms and conditions.\r\n\r\n<hr \/>\r\n\r\n<h3>Attendee Cancellation Policies<\/h3>\r\n<strong>Cancellation\/Refunds<\/strong>\r\n<ul dir=\"auto\">\r\n \t<li>On-demand educational offerings are non-refundable and non-transferrable.<\/li>\r\n \t<li>Full refund less a 15% processing fee for any cancellations before one week before the educational event<\/li>\r\n \t<li>Full refund less a 50% processing fee for any cancellations within 7 days of the educational event<\/li>\r\n \t<li>Full refund for any cancellations due to emergency<\/li>\r\n<\/ul>\r\n<p style=\"padding-left: 40px;\">o Cancellations due to an emergency must be submitted in writing to the WHIMA Executive Office\r\no Full refund for cancellations due to an emergency must be approved by the President<\/p>\r\n\r\n<ul dir=\"auto\">\r\n \t<li>Substitutions are allowed.\u00a0 Substitutions will be charged a 15% processing fee.\u00a0 If applicable, the registrant is responsible for paying any difference in the registration fee, i.e., If the original registrant is a member and the substitution is a non-member, the new registrant is responsible for the price difference.<\/li>\r\n \t<li>Registrations will be canceled if not paid within 90 days of purchase.<\/li>\r\n<\/ul>\r\n\r\n<hr \/>\r\n\r\n<h3>Exhibitor Cancellation Policy<\/h3>\r\n<ul>\r\n \t<li>Cancellation of a booth made on or before April 1, 2022, will receive a refund of\u00a0one-half\u00a0the booth fee.\u00a0 No refunds will be given for cancellations made after April 1, 2022.<\/li>\r\n \t<li>Cancellation of Corporate Sponsorship made on or before April 1, 2022, will receive a full refund minus a 15% processing fee.\u00a0 No refunds will be given if cancellations are made after April 1, 2022 if you need to cancel your registration.<\/li>\r\n<\/ul>\r\n\r\n<hr \/>\r\n\r\n<h3>Insufficient Check Funds Policy<\/h3>\r\nIf a check is bounced due to insufficient funds, you will be responsible for paying for all returned check service charges.\r\n\r\n<hr \/>\r\n\r\n<h3>Credit Card Terms and Conditions<\/h3>\r\nBy paying online, you are agreeing to make your purchase through KnowledgeConnex, the online registration provider for the Wisconsin Health Information Management Association. KnowledgeConnex will be the only name to appear on your credit card statement.\r\n\r\nIn addition, KnowledgeConnex does not offer refunds or exchanges. Refunds or cancellations will be determined directly by the Wisconsin Health Information Management Association using the above described registration cancellation policy.\r\n\r\nIf a credit card charge is disputed and after investigation is a valid charge evidenced by a transaction receipt, then you will be responsible for paying the credit card dispute fee of $25.00.\r\n\r\nAuthority to Register and\/or to Act as Agent. You represent and warrant to KnowledgeConnex, LLC that you have full legal authority to complete this registration on KnowledgeConnex, including full authority to make use of the credit or debit card to which registration fees will be charged. In addition, if you are registering third parties, you represent and warrant that you have been duly authorized to act as agent on behalf of such parties in performing this event registration. By proceeding with this registration, you agree that the terms of this registration agreement shall apply equally to you and to any third parties for whom you are acting as agent.\r\n\r\nLimitation of Liability; Disclaimer of Warranties. KnowledgeConnex, LLC shall not be liable for any direct, indirect, incidental, special or consequential damages, resulting from (a) the use or the inability to use KnowledgeConnex or (b) for the cost of procurement of substitute goods and services or (c) resulting from any goods or services purchased or obtained or transactions entered into through KnowledgeConnex or (d) resulting from unauthorized access to or alteration of your transmissions or data, including but not limited to, damages for loss of profits, use, data or other intangible, even if KnowledgeConnex has been advised of the possibility of such damages. You expressly agree that use of KnowledgeConnex is at your sole risk. KnowledgeConnex is provided on an \u201cas is\u201d and \u201cas available\u201d basis.\r\n\r\nKnowledgeConnex, LLC makes no warranty that KnowledgeConnex sites\u2019 services will be uninterrupted, secure or error free. KnowledgeConnex, LLC does not guarantee the accuracy or completeness of any information in, or provided in connection with, the KnowledgeConnex sites. KnowledgeConnex, LLC is not responsible for any errors or omissions, or for the results obtained from the use of such information. You understand and agree that any material and\/or data downloaded or otherwise obtained through the use of the KnowledgeConnex sites is at your own discretion and risk and that you will be solely responsible for any damage to your own computer system or loss of data that results from the download of such material and\/or data.\r\n\r\nIndemnification. You agree to indemnify and hold each of KnowledgeConnex, LLC and its officers and employees harmless from any claim or demand, including reasonable attorneys\u2019 fees, made by any third party due to or arising out of your use of KnowledgeConnex or the violation of any term of this Liability Waiver","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-24","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions | WHIMA Annual Conference<\/title>\n<meta name=\"description\" content=\"The Wisconsin Health Information Management Association (WHIMA) is a component state association of the AHIMA.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" 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