Click here to download the agenda.

2020 Virtual Annual Conference Welcome

Emmy Johnson, RHIA
WHIMA President

Keynote Speaker: Dr. Mike Thompson, Ph.D.

Strategies for Saving Your Sanity

The title says it all! “Dr. Mike” Thomson will pull back the curtain and unleash his trademarked tips, secrets & strategies on “how” to save your sanity in the Health Information Management field. This session will Turbo-Charge whatever you’re doing right now and give you the tools for the Right Mindset – Mental Toughness – Lasting Resilience and the Life Balance that leads to Sustainable High Performance at work, home and life. Fasten your seatbelt for a high energy keynote you will not forget!

CE 1.0 - Organizational Management and Leadership
Session Level: Beginner-Intermediate-Expert Level
Advanced Cases in ICD-10-PCS


This session will use case studies to help you learn advanced concepts of ICD-10-CPS. The program will help you grow form intermediate knowledge to advanced knowledge by the use of the cases and discussion. Coding the actual cases will give you transferrable knowledge to help your overall coding accuracy and speed. Come prepared with your 2020 ICD-10-PCS book, laptop or tablet, loaded with the 2020 CMS PCS files (both Tables and Index and the Guidelines) because you’re going to code!

This Deep Dive session has been split into two recordings for the convenience of the speaker and attendee.

CE: 3.0 - Data Structure, Content and Information Governance
Session Level: Intermediate LevelS
Artificial Intelligence and Computer Assisted Physician Documentation (CAPD); An Overview of the Technology and Proposed Benefits

Matt Turner, B.S.

Artificial intelligence (AI) is playing an increasingly vital role in healthcare and will continue to dramatically influence clinical documentation improvement, quality scores and reimbursement.

This session will explore some of the ways AI is being infused into our daily workflow, allowing organizations to improve documentation at the point of capture. Computer Assisted Physician Documentation (CAPD) with AI offers many features for physicians to help reduce the time it takes to create documentation that provides the specificity needed downstream for appropriate reimbursement. Productivity gains come from real-time identification of documentation lacking specificity, auto abstraction of abnormal lab values, possible medication interaction identification and overall reduction in queries from CDI and Coders. In addition, the ability to connect CAPD and traditional back-end CDI for additional efficiencies will allow for greater future development. Finally, you will hear outcomes of success from early adopters and learn that as this technology continues to mature, the possibilities are endless.

CE: 1.0 - Evolving Topics
Session Level: Beginner-Intermediate level
Basic Billing and Payment Issues for Physician Services During Pandemic Public Health Emergencies (PHE)

Jan Rasmussen, PCS, ACS-OB, ACS-GI,ACS-EM

This session will explore the extensive changes enacted by CMS and some private payers during the PHE. This will include billing for telephone calls, telehealth services, virtual services as well as new HCPCS codes, modifiers and ICD-10 codes.

CE: 1.0 - Evolving Topics
Best Practices and Lessons Learned for Revolutionizing Patient Communications

Andi Hila

Communicating with patients in modern ways has never been more important. From email to texting to video, patients' expectations have evolved and healthcare organizations must adapt to meet patients where they are - their phones. This session will focus on the consumerization of patient communications and the challenges that managing this information may pose. It will discuss how these technologies are used (including during the COVID-19) pandemic and best practices for healthcare organizations to manage the patient data that is generated in these new ways of communicating.

CE: 1.0 - Evolving Topics/Other HIIM Relevant Topics or Data Structure, Content, and Information Governance
Beyond CC/MCC: The Importance of Documentation

Sharon Kolch, MS, RHIA and Joni Dion

The complexity of healthcare is rapidly evolving, and the health record serves many roles. In addition to continuity of care, the health record is used to support reimbursement, quality initiatives, public reporting, risk adjustment, and compliance with regulatory agencies. It is imperative that the health record accurately reflects the condition of the patient and services rendered. Complete and accurate coding and documentation is essential to achieve the desired outcomes.

CE: 1.0 - Data Structure, Content, and Information Governance

Coronavirus ICD-10-CM Coding Applications

Sheila Goethel, RHIT, CDIP, CCS

The coronavirus has affected our communities, and our healthcare teams are facing challenges to locate and understand current directives. The objectives of this session are to:

-Understand COVID-19 CM codes and reporting timelines
-Create awareness and application of present Coding Guidelines that relate to coronavirus encounters
-Address your specific COVID-19 CM coding questions
-Gain coding confidence with coronavirus related encounters

CE: 2.0 - Data Structure, Content and Information Governance

Free Session
Empowering People to Impact Health: 2020 AHIMA Report to the CSAs

Jennifer E. Mueller, MBA, RHIA, FACHE, FAHIMA, Director, AHIMA Board of Directors

Make AHIMA’s mission your mantra too. Learn about AHIMA’s 2020-2023 strategic plan and how you can help move the mission forward.

CE: 1.0 - Evolving Topics
Session Level: Beginner-Intermediate-Expert Level
Health Data Analytics Workshop

Ryan Sandefer, PhD and David Marc, PhD, CHDA

This workshop will provide hands on analysis of data and emphasize best practices related to data preparation, summarization, and visualization.

This Deep Dive has been split into five recordings for the convenience of the speaker and attendee.

CE: 3.0 - Informatics, Analytics and Data Use
Session Level: Intermediate Level

Hindsight of Engagement is always 2020!

Christine Williams, RHIA

Do you often wonder why it seems like there is greater turnover of team members, or people seem disengaged? Often times we focus on the fun, recognition and team building instead of the true art of engagement of their work. Learn about how to accomplish this in a physical and remote setting!

CE: 1.0 - Organizational Management and Leadership
Session Level: Beginner-Intermediate-Expert Level
Interoperability: Traveling Down the Yellow Brick Road

Chrisann Lemery, RHIA, CHPS, FAHIMA

According to the Secretary of the Department of HHS, patients need and deserve control over their records; interoperability is the single biggest step we can take toward that goal. The 2019 proposed CMS and ONC interoperability rules are expected to be finalized in 2020.

The session will:

  • Provide an overview of the impact of the rules to the HIM professional
  • Explore industry activities for information exchange including methods of communication and standards development
  • Identify challenges of implementation

CE: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security
Session Level: Beginner - Intermediate Level
Into the Breach – Successfully Coming Out on the Other Side

Daniel Sergile, CISSP

This session is about what is needed to be successful during a breach. What key elements are required in every organization and when and how to leverage those elements. We will use what was learned in several mock scenarios taken from real world breaches and show how missing an element could be devastating for an organization. We will work through timelines and when to engage and deploy departments and assets along the timeline.

CE: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security
Session Level: Intermediate Level
Join the House of Health Information and Build AHIMA’s and Your Future

Jennifer E. Mueller, MBA, RHIA, FACHE, FAHIMA

AHIMA is building the House of Health Information, in three impact areas. We are leading the charge in access, connection, and integrity. This presentation will provide you with tools to help you build your career, as well as help AHIMA build the House of Information.

CE: 0.5 - Evolving Topics
Session Level: Beginner level
Lead Anytime, Anywhere: Your Leadership Edge

Patty Sheridan, MBA, RHIA, FAHIMA

Exercising leadership from any seat almost always requires individuals and groups to make a challenging adaptation if they want to make progress on initiatives important to them and their organization. Leading Anytime, Anywhere is about reframing leadership to think about leadership not as a role or person but as an activity. This interactive presentation discusses a different way of thinking about leadership that is purposeful and includes developing skills in four leadership competency areas. Discussing these competencies will help participants more clearly see their leadership edge and rather than be afraid of that edge embrace it to make progress on challenges important to them.

CE: 1.0 - Organizational Management and Leadership
Session Level: Intermediate Level
Living in a Price Transparent World

Kyle Sherseth, CHFP

Increasing federal and state regulations are causing many hospitals to struggle to stay up-to-date with ever-changing coding and compliance rules, as well as developing and maintaining a defensible and transparent pricing strategy. This presentation is designed to address the regulatory requirements for price transparency and key industry trends that impact CDM structure, revenue and patient satisfaction. We will also address next steps for you to consider when implementing an effective Internal Audit and Monitoring program to minimize risk and optimize revenue. With the help of a hospital revenue cycle leader, we will dive into the challenges providers face and discuss solutions for tackling the complexities of living in a price transparent world.

CE: 1.0 - Health Law and Compliance or Revenue Cycle Management
Session Level: Intermediate Level
Modernize Your CDI Program for Quality Outcomes

Geoff New, MBA, RHIA, CRCR

Traditional CDI programs which focus on Medicare MS-DRG payers and the capture of co-morbidities are now being tasked with broadening their scope to continue to portray their value to an organization. Technological advances, changing hospital reimbursement and public transparency around quality outcomes are all forcing CDI modernization. Through the presentation of a case study of building a modern CDI program at a specialty hospital, this session will demonstrate best practices for creating a CD-Q-I program –one focused on high-quality documentation that supports both clinical and financial success. Specifically, the case study will cover the successful development, design, and implementation of the CDQI program, including identification of documentation opportunities, development of all tools, reporting, processes, and executive summaries, demonstration of the positive value and return from documentation improvements, and planning for an OP CDQI program.

CE: 1.0 - Data Structure, Content and Information Governance
Session Level: Intermediate Level
Office/Outpatient EM 2021 Part I and Part II

Jan Rasmussen, PCS, ACS-OB, ACS-GI, ACS-EM

2021 will usher in a new era for office/outpatient EM codes making the previous 1995/1997 guidelines extinct. This session will focus on the new emphasis on decision making and time for choosing a level of service. These concepts will be important for providers, coders and auditors to master before 1/1/2021.

CE: 2.0 - Data Structure, Content and Information Governance
Session Level: Intermediate-Expert Level

This session has been split into two recordings for the convenience of the speaker and attendee.
Outpatient CDI: A CDS Perspective

Kari Kotewa, BS, CPC

During this session, attendees will learn how an operationalized Outpatient CDI program functions, including best practices for educating providers, tips on getting providers engaged, dealing with difficult providers, tools we utilize, all from the lens of a CDS who works directly with providers on a daily basis.

CE: 1.0 - Data Structure, Content and Information Governance
Session Level: Beginner level
Outperform the Norm: Raise Your Game

Scott Welle, MS

Today’s competition is brutal and numbers drive everything. The pressure to perform can be suffocating. What are you doing to stay ahead and keep from burning out?

Join Scott Welle, #1 Best Selling Author and Founder of Outperform the Norm, as he shares the peak performance strategies used by top achievers to take your “game” to the next level.

This dynamic, high-energy workshop will challenge your beliefs about what is possible, raise your personal standard of excellence and give you an effortless action plan to put into place immediately.

This Deep Dive has been split into four recordings for the convenience of the speaker and attendee.

CE: 4.0 - Organizational Management and Leadership
Session Level: Intermediate-Expert Level
Physician Burnout to Business Traction

Dale Kivi, MBA

Physician burnout is a major crisis tied closely to clinical documentation overload. While tech vendors struggle to find true stress relieving solutions, the scribing market is booming with well documented success. This session explores physician burnout, how the government and the AMA are responding, and the advantages and disadvantages of competing scribe deployment models.

CE: .5 - Organizational Management and Leadership
Session Level: Intermediate Level
The 5 Top HIM Leadership Questions Answered

Dr. Mike Thompson, Ph.D.

Join Dr. Mike, who has been described as “The Master of Entertainment & Education”, for this webinar. At the end of the webinar, participants will be able to:

-Discuss the value that HIM leaders bring to healthcare
-Identify how HIM professionals fit into the healthcare continuum
-Understand how HIM professionals support clinical decision making and cutting costs
-Understand the importance of HIM employees being tomorrow’s leaders
-Understand the importance in how HIM improves care coordination and wellness

CE: 1.0 - Organizational Management and Leadership
Session Level: Beginner-Intermediate-Expert Level
Using your Viewfinder for Decision-making

Betty Rockendorf, MS, RHIA, CHPS, CHTS-IM

Are you juggling too many balls, finding it difficult to made decisions with “emotions, information, logic, hope and creativity all crowding in on you?” This session will introduce you to “Six Thinking Hats,” a method by Edward de Bono which offers an alternative decision-making model–instead of using the “argument system”, focus instead on creativity and productivity. Design a way forward by emphasizing “what can be” rather than just “what is”.

CE: 1.0 - Organizational Management and Leadership
Session Level: Intermediate Level
Validating Your Denials: Finders Keepers

Rachel Hager, RHIT

Discover those hidden ‘keepers’ in your Revenue Cycle, HIM or Coding areas that may be holding you back on moving past those pesky audit, denial and endless appeals. Don’t just become a ‘finder’ but also a FIXER with prevention skills!

CE: 1.0 - Revenue Cycle Management
Session Level: Beginner-Intermediate-Expert Level
Solutions Corner – Virtual Exhibit Hall

While we are not able to network with our exhibitors in person, we are able to learn about what solutions they have for health information professionals.

Exhibitors in the Solutions Corner include:

  • Aviacode
  • CIOX
  • Elevate Medical Solutions
  • GeBBS Healthcare Solutions
  • himagine solutions inc.
  • Midwest Medical Records Association, Inc. (MMRA)
  • MRO
  • nThrive
  • Perry Johnson & Associates
  • Reimbursement Management Consultants
  • RevCycle+
  • Solarity
  • The College of St. Scholastica
  • University of San Diego
  • Updox
  • Verisma

Be sure to watch each short video (less than 2 minutes). There may be a hidden opportunity(s) to score in a drawing(s)!