How the Wizard of Oz Can Teach Personal Accountability in Today’s HIM World
From AHIMA E-Alert April 8, 2021
It is important for leaders to help employees feel a sense of ownership for even the most routine of tasks and to be quick to identify problems, writes Betty Gossell, BSB/CCS, in the Journal of AHIMA. Like the Cowardly Lion from the movie, sometimes employees just need to be reminded to open their eyes and speak up when they see an issue or process that could be improved.