WHIMA
Release of Information Workshop

March 5, 2020

8:00 AM - 4:00 PM CT

Agenda

CEU Information

THIS PROGRAM HAS BEEN APPROVED FOR 6 HOURS CONTINUING EDUCATION UNITS FOR USE IN FULFILLING THE CONTINUING EDUCATION REQUIREMENTS OF THE AMERICAN HEALTH INFORMATION MANAGEMENT ASSOCIATION (AHIMA).

 

*Agenda subject to change

Time

Session

8:00 - 8:45

Registration (continental breakfast provided)
Welcome and Introductions

8:45 - 9:15

Risk Adjustment Audits

Lauren Forbes, RHIT

Risk Adjustment audits require the correct records to be released and the documentation to be reviewed carefully in order to determine proper premiums and reimbursements. This session will:

  • Educate HIM professionals on importance of complying with Risk Adjustment audit requests.
  • Provide technology advancements in selecting medical records for Risk Adjustment audits.
  • Review quality standards for Risk Adjustment audits.

.5 CEU: Health Law and Compliance or Information Protection: Access, Disclosure, Archival, Privacy and Security

Learn More about Lauren Forbes

Lauren Forbes is a Sr. Regional Manager of Operation with Ciox Health based in southeastern Wisconsin. She has been in the ROI field for 13 years and believes that each request received is helping patient care. Lauren has an associate degree in Accounting and Health Information Technology. She graduated from the HIT program at Rasmussen College and received her RHIT credentials in 2018.

9:30 - 10:15

Outsourcing versus In-House Release of Information: What’s Right for your Organization

Colleen Goethals, MS, RHIA, FAHIMA

Release of Information can be a daunting task especially with state and federal regulations that are constantly changing. In this presentation, the speaker will discuss what to consider when deciding whether to perform Release of Information functions in-house or outsource to a vendor including staffing, technology, and costs. The pros and cons of both models will be discussed as well as optional models of outsourcing to consider.

1 CEU: Information Protection: Access, Disclosure, Archival, Privacy and Security

Learn more about Colleen Goethals

Colleen Goethals, MS, RHIA, FAHIMA has over 25 years of healthcare experience possessing vast knowledge of HIM operations, revenue cycle management and is a subject matter expert of privacy and security. Colleen is the Vice President of Mid Revenue Cycle at Xtend Healthcare. Her experience also includes HIM/Revenue Cycle Regional Director, Privacy Officer; adjunct college instructor; EHR implementation specialist; speaker and author. Colleen is a past AHIMA Board member, past-President of the Illinois Health Information Management Association (ILHIMA), ILHIMA Distinguished Member, an AHIMA fellow and NARA Certified in Federal Records Management. She is also the recipient of AHIMA’s Triumph Award for Advocacy and Policy.

10:15 - 10:45

Changes Regarding Individuals’ Right of Access to Health Records

Christine Rys, RHIA

.5 CEU:  Information Protection:  Access, Disclosure, Archival, Privacy and Security

11:00 - 11:50

Defend Yourself – Mitigating Common Risks in Release of Information

Heather Kittle

In this session we will identify the common causes of complaints and errors within Release of Information. We will review the steps to prepare for and prevent these risks in your department.

1 CEU: Information Protection: Access, Disclosure, Archival, Privacy and Security

Learn More about Heather Kittle

Heather Kittle, RecordConnect’s Director of Operations, leads a dynamic team across multiple states of operations. Mrs. Kittle has expanded RecordConnect’s remote service operation and provides 24/7 support to all of RecordConnect’s client locations. Mrs. Kittle is very hands-on from an operational perspective and travels weekly to client site hospital and ambulatory/clinic locations to ensure frequent communications are had with all of RecordConnect’s Health Information Management client leadership. Mrs. Kittle’s number one goal is to always maintain a quality-driven release of information operational environment. With this goal in mind, it is critical to have top talent be trained and fluent in all aspects of release of information processing. Collectively, her team must deliver the finest expressed and anticipatory personal service to all of RecordConnect’s internal and external clients, while committing to the highest confidentiality standards.

12:00 - 1:00

Lunch and Networking (lunch provided)

1:00 - 1:50

Back to the Basics: Release of Information

Mariela Twiggs, MS, CHP, RHIA, FAHIMA

As Release of Information becomes more complex with new regulations and guidelines, questions surrounding appropriate policies, procedures and processes increase. Attend this session to hear the latest information on Release of Information and ask an industry expert your toughest questions.

Session Objectives

  1. Have your toughest ROI questions answered by an industry expert.
  2. Learn about new regulations and guidelines impacting the ROI industry.
  3. Discuss policies, procedures, and processes as a result of industry changes.

1 CEU: Health Law and Compliance

Learn More about Mariela Twiggs

In her role as Senior Director of Motivation and Development, Twiggs leads MRO’s internal motivational efforts and manages MRO Academy, a rigorous and required online educational and testing platform for all employees, which is comprehensive and current with external developments and regulations. Prior to joining MRO, she was CEO of MTT Enterprises, LLC, a Release of Information business. Previously, she worked as a Health Information Management (HIM) Director. Twiggs is the past president of the Association of Health Information Outsourcing Services (AHIOS), Louisiana Health Information Management Association (LHIMA) and Greater New Orleans Health Information Management (GNOHIMA); a fellow of the American Health Information Management Association (AHIMA); recipient of LHIMA’s Distinguished Member & Career Achievement Awards; past treasurer of LHIMA and GNOHIMA; and serves on the advisory board of the Delgado Community College Health Information Technology Program. Twiggs holds a B.S. in Medical Record Administration and a Master’s Degree in Health Care Administration. She is also certified in healthcare privacy (CHP) and is a Certified Document Imaging Architect (CDIA+) with expertise in electronic document management.

1:50 - 2:05

Break – Sponsored by Verisma and ScanSTAT Technologies

2:05 - 4:00

Release of Information Panel Discussion – Q&A

Facilitated by Colleen Goethals, MS, RHIA, FAHIMA

Panel:
Lauren Forbes, RHIT
Heather Kittle
Mariela Twiggs, MS, CHP, RHIA, FAHIMA
Christine Rys, RHIA

2 CEU: Information Protection: Access, Disclosure, Archival, Privacy and Security

Learn more about Colleen Goethals

Colleen Goethals, MS, RHIA, FAHIMA has over 25 years of healthcare experience possessing vast knowledge of HIM operations, revenue cycle management and is a subject matter expert of privacy and security. Colleen is the Vice President of Mid Revenue Cycle at Xtend Healthcare. Her experience also includes HIM/Revenue Cycle Regional Director, Privacy Officer; adjunct college instructor; EHR implementation specialist; speaker and author. Colleen is a past AHIMA Board member, past-President of the Illinois Health Information Management Association (ILHIMA), ILHIMA Distinguished Member, an AHIMA fellow and NARA Certified in Federal Records Management. She is also the recipient of AHIMA’s Triumph Award for Advocacy and Policy.

Learn more about Christine Rys

Christine Rys has over 25 years healthcare experience. Christine has managed Transcription Departments, worked in Information Systems as an Application Analyst, AHIMA as an Component State Association Liaison, Adjunct Faculty and Advisory Board for various colleges and currently as an HIM Consultant for MMRA.

Panel

Facilitator

4:00

Adjourn

Event Sponsors